Amex Offers on Foursquare

Foursquare

Frequently Asked Questions

What is this program about?

American Express partnered with Foursquare to develop a virtually seamless technology that provides Cardmembers offers based on their location, without the need for codes or coupons. Across the U.S. & U.K., at participating merchants, Cardmembers can now check-in with Foursquare, tap to redeem the American Express Special to load it to their Card and pay for their qualifying purchase with their connected American Express® Card to receive a credit on their Card statement. *Please note, at this time, valid U.S. eligible American Express Cards can only enroll in U.S. offers and valid U.K. eligible American Express Cards can only enroll in U.K. offers.

Which American Express Cards are eligible for this program?

You may enroll any valid U.S. American Express Consumer Card, Business Card from American Express OPEN, or Serve™ Card in the program at http://amexoffers.com. American Express Corporate Cards and American Express prepaid cards without the Serve™ logo (not including Riot Games and Zynga co-branded cards) are not eligible. Please visit Program Terms for more information.

What if I don’t have a Foursquare account?

You can easily create a new Foursquare account by visiting http://www.Foursquare.com.

How do I get started?

Visit the Connect My Card page to get started. After you connect to Foursquare you will be redirected to our secure American Express page to provide your name, email address, and Card number to link your Card to your Foursquare account. Your Card information will never be shared with Foursquare. Once the connect is complete, a confirmation message will appear.

Why do I have to connect my American Express Card to participate?

Connecting your Card is necessary so that American Express can provide you with exclusive couponless offers within the Foursquare app, and send credits to your Card account when you check-in and meet offer criteria. The Card connect occurs on a secure American Express site. Your Card information will never be shared with Foursquare.

Are you sharing my American Express Card number with Foursquare?

No. The accounts are linked with a unique identifier specifically created for this program. Your American Express Card account number will never be shared with Foursquare.

If I received a replacement Card, do I need to connect my new Card?

If your Card was issued by American Express: We will automatically update your replacement Card with your connect information. Any enrollments that are still available and not yet redeemed will be automatically transferred to your replacement Card. Contact Us with any questions.

If your Card was issued by a third-party bank licensed to issue American Express-branded cards: You will need to disconnect your old Card and then connect your replacement Card to your Foursquare account. Contact Us with any questions.

How do I get a couponless offer?

Once you have connected your Card, simply check-in at participating locations to unlock offers. When offers appear, tap “load to Card.” Once you make a qualifying purchase using your connected American Express Card, you will receive a notification on your phone confirming the transaction. Qualifying purchases will receive a statement credit within 90 days. No coupons required.

Where can I find out where American Express Specials are available?

Cardmembers will be notified of an American Express Special when checking in at participating merchants.

What if I have more than one American Express Card?

You can only connect one Card per unique Foursquare account. When you load an offer in the Foursquare app and spend at the merchant, the Card you use must match the Card and Foursquare account that was connected with the program.

What if I want to disconnect/change my Card?

You may disconnect/change your Card anytime at sync.americanexpress.com/unsync or by calling the Customer Service number on the back of your Card.

How long will it take for me to get my statement credit for couponless offers?

A statement credit on your Card account will appear on your statement within ninety (90) days after the end of the applicable offer period, provided that American Express receives information from the merchant about your qualifying purchase. Note that American Express may not receive information about your qualifying purchase from the merchant until all of the items from your qualifying purchase have been provided or shipped by the merchant. The statement credit may be reversed if the qualifying purchase is returned/cancelled. If American Express does not receive information that identifies a transaction as having occurred at a qualifying merchant, the transaction will not qualify for the statement credit. If you do not see the statement credit within this time period please Contact Us.

Which mobile devices can I see American Express couponless offers within?

You can view American Express couponless offers within the Foursquare app on iPhone, Android and Blackberry. For Blackberry mobile devices, please note that you can only participate in the Program using a BlackBerry with OS 6.0 or later.

Why can’t I use my American Express Card for some Foursquare Offers?

American Express provides exclusive Specials to our Cardmembers on Foursquare as part of our program. Because we manage all aspects of the user experience, we are able to ensure consistent value, service and security for our Cardmembers. The offers you are seeing and are not able to load are part of a separate program, not provided by American Express.

If you are a merchant with questions, please call our American Express Merchant Service team at 800-528-5200.
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